You may return or exchange any item in original unworn condition for full purchase amount minus shipping charges. Conditions are as follows: - You must notify us within 48 of receipt of product that you would like to return/exchange item/s. - Products and packaging must be undamaged. - Watches must be unworn and bracelets must not be resized. Any watch received with damage, wear or signs of use are not eligible for returns or exchange. - Items must be received within 2 weeks of notice to be eligible for refund/exchange. - Demos and pre-owned watches are not eligible for return or exchange.